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Face-to-Face Diabetes Management Program

Did you know PEIA offers a Face-to-Face Diabetes Program for PEIA PPB Plan members who have diabetes? Under the program, eligible members and their dependents sign an agreement stating they will make regular visits to a participating provider of their choosing for counseling services regarding diabetes. These counseling sessions help participants get the best diabetes care available as the provider works with them to ensure they:

  • are current on all recommended testing and treatment
  • know how to properly take prescribed medicines
  • have a physical activity and nutrition plan that will assist in achieving optimal health

Members benefit through improved health and quality of life. PEIA benefits by paying fewer costs related to diabetes by assisting members in better managing the disease. Members enrolled in the program also benefit from waived co-payments for some diabetes-related prescription drugs and supplies. Participants are responsible for their deductibles and 75% co-insurance of any non-preferred medications.

Members who have been dis-enrolled are eligible for a second attempt. There is a 12-month waiting period from the date of dis-enrollment. Members can apply online by going to or call PEIA Customer Service at 304-558-7850 to request a packet.

Face-to-Face List of Waived Copayments
Face-to-Face Diabetes Management Brochure
New Glucose Meter
Accu-Chek Blood Glucose Meter

For other information, including an up-to-date list of participating providers, go to the Face-to-Face Care Management Web site.