Manage My Benefits will be unavailable July 15 - August 3 due to a system upgrade.
PEIA will be transitioning to a new system, PEIA ACCESS. Consequently, the Manage My Benefits (MMB) portal will be unavailable after July 15, 2026. Members are advised to contact their insurance carrier for assistance with benefits or claims during this transition.
Due to our system transition, enrollment changes and premium billing may be delayed until after August 3rd. If you require urgent assistance with care access or enrollment issues, please contact PEIA Customer Solutions at 304-558-7850 or via email at PEIA.Help@wv.gov.