Benefit Administrator News and Resources
Please review the helpful resources and information below to assist you in managing member benefits.
BA Banter
BA Banter is a virtual meeting hosted by Jill Beaty that provides benefit Administrators with an opportunity to connect with colleagues, share experiences and best practices, and pose questions to PEIA’s staff and partners. These meetings are held monthly.
BA Banter Dates and Virtual Meeting Information
BC Banter
Thursday, September 17 · 10:00 – 11:00am
Time zone: America/New_York
Google Meet joining info
Video call link: https://meet.google.com/khs-ntdr-htn
Or dial: (US) +1 413-350-0805 PIN: 919 228 207#
More phone numbers: https://tel.meet/khs-ntdr-htn?pin=6015548593983
BA Banter Meeting Notes
BA Insider Newsletter
Presentations
- Benefit Coordinator Open Enrollment and PEIA ACCESS Training Presentation (March 2026 - April 2026) Canva Link
- Benefit Coordinator Open Enrollment and PEIA ACCESS Training Presentation (March 2026 - April 2026) PDF Download
- Benefit Coordinator Open Enrollment FAQs
- BC Quarterly Workshop(Fall 2025)
Employee 101+ (August 2025)
BC 101+ (August 2025)
BC Quarterly Workshop (Fall 2024)
PEIA Benefit Coordinator Workshop Presentation (September 2022)
MetLife Presentation (July 2022)
PEIA ABCs (July 2019)
Benefit AdMinISTRator Updates Regarding Life Insurance Beneficiaries
Benefit Administrators are now unable to change a beneficiary for a member after the original enrollment. Only the member should be changing the beneficiaries on their account through either: (a) a written CIB form, or; (b) by creating an MMB account themselves (not created by a spouse or other 3rd party) and changing their beneficiaries there. The MetLife fax number is 866-545-7517. The MetLife telephone number is 888-466-8640.
Medicare Data Match Questionnaire
The below information is what Benefit Administrators will need to fill out a Medicare Data Match Questionnaire.
For the Health Plan: GHP ID Numbers: 01022000, 01022000P, 01022001, 01022001P, 01242497 & 01242498
TIN: 550585592
RxBIN: 610014
Rx PCN: This field is left blank
Rx Group: 3602
For PEIA: GHP= Group Health Plan number: 7700000
PEIA FEIN: 55-0526580
RxBIN 004336
RxPCN ADV
RxGRP RX0240
Enrollment Guide for Non-United States Citizens
Per the PEIA legal team, here is a document on the process, procedure and requirements of enrollment for a Non-United States Citizen.
WV PEIA Enrollment Guidance Non-US Citizens
Guardianship Guidelines
Do you have questions about the Guardianships of dependents? Please review our Guidance on Guardianships:
PEIA Guidance on Guardianships
PEIA Premium Reimbursement Information
The below guidance that has been issued from the West Virginia Division of Personnel with regard to premium reimbursements related to the divorce audit currently underway at PEIA. Please note that the opinion and guidance allows for disciplinary action(s) against employees identified in the audit(s).