Medicare Open Enrollment - Plan Year 2027

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Cover of the 2027 Medicare Benefits Guide

Medicare Open Enrollment

Open Enrollment is October 1-31, 2026, for the 2027 Plan Year (January 1, 2027 - December 31, 2027). Related Documents can be found on the left side of this page. Clicking the link will automatically download the document to your system, usually to your Downloads folder. 

What's Important for 2027?

  • There is a 3% Premium Increase for Medicare for the 2027 Plan Year. A chart of Medicare Premiums can be found in the Medicare Benefits Guide. 
  • For the 2027 plan year, members will only receive one card for their medical and prescription benefits. 
  • We recently launched PEIA ACCESS to make managing your health benefits easier and more convenient. PEIA ACCESS replaces the old “Manage My Benefits” system. The new site features an updated design, faster loading, and a simpler way to view your plan details online.

How to log in or set up your PEIA ACCESS account:

  1. Go directly to the portal: Visit wvpeia.hroffice.com
  2. Visit our main homepage: Go to peia.wv.gov and click the link for the ACCESS Member Portal.

Important Reminders

During the Medicare open enrollment period, you will receive marketing materials from multiple plans. From time to time, you may receive calls from PEIA or Humana regarding your benefits or programs for which you are eligible. Please understand that PEIA and Humana will NEVER ask you for your bank account, credit card, or other financial information. If you receive a call purporting to be PEIA or Humana and are asked for your bank account, credit card, or other financial information, hang up and disregard the call.

PLEASE NOTE:  If you enroll in another Medicare Advantage Plan, you will be disenrolled from the PEIA/Humana plan.

Humana Open Enrollment Meetings 

Humana is pleased to offer Medicare-eligible PEIA retirees, Medicare-eligible spouses, and dependents of PEIA retirees an opportunity to learn more about the PEIA Humana Group Medicare Advantage PPO plan for 2027. Humana has a dedicated PEIA page that can be accessed for additional information. Please attend a local meeting or call in for a virtual meeting to meet the Humana team and hear about the Humana Group Medicare Advantage PPO plan for PEIA members! This is a great opportunity to ask questions and learn more about your upcoming 2027 Humana plan.

DATETIMECITYLOCATION
10/13/20269:00 am - 11:00 amBluefieldQuality Hotel 
3350 Big Laurel Highway 
Bluefield, WV 24701
10/13/20261:30 pm - 3:30 pmBeckleyTamarack 
1 Tamarack Park 
Beckley, WV 25801
10/14/20269:00 am - 11:00 amBarboursvilleDelta Hotel 
3551 Route 60 E 
Barboursville, WV 25504
10/14/20261:00 pm - 3:00 pmLoganChief Logan Lodge 
1000 Conference Center Drive 
Chapmanville, WV 25508
10/15/202611:00 am - 1:00 pmParkersburgComfort Suites 
167 Elizabeth Pike 
Mineral Wells, WV 26150
10/19/20269:00 am - 11:00 amMorgantownErickson Alumni Center 
1 Alumni Drive 
Morgantown, WV 26506
10/19/20261:30 pm - 3:30 pmClarksburgBridgeport Conference Center .
300 Conference Center Way 
Bridgeport, WV 26330
10/20/20269:00 am - 11:00 amMartinsburgHoliday Inn Express 
301 Foxcroft Ave. 
Martinsburg, WV 25401
10/20/20261:30 pm - 3:30 pmRomneySouth Branch Inn 
64 Heritage Circle 
Romney, WV 26757
10/21/20261:30 pm - 3:30 pmVirtual 11 (312) 626 - 6799 or (888) 788 - 0099 (Toll Free) 
Zoom Meeting Link - PEIA Virtual Meeting 1 
Webinar ID: 914 0072 1255 
Passcode (if prompted): 112233
10/22/20261:30 pm - 3:30 pmVirtual 21 (312) 626 - 6799 or (888) 788 - 0099 (Toll Free) 
Zoom Meeting Link - PEIA Virtual Meeting 2 
Webinar ID: 984 2641 9374 
Passcode (if prompted): 112233
10/26/20261:30 pm - 3:30 pmWheelingThe Highlands Event Center 
546 Cabela Drive 
Triadelphia, WV 26059
10/27/20269:00 am - 11:00 amWeirtonHoliday Inn 
350 Three Springs Drive 
Weirton, WV 26062
10/28/20269:00 am - 11:00 amCharlestonHoliday Inn 
400 2nd Avenue 
Charleston, WV 25303
10/28/20261:30 pm - 3:30 pmCharlestonHoliday Inn 
400 2nd Avenue 
Charleston, WV 25303

Who to Call With Questions

  • PEIA: PEIA PPB Plans/Special Medicare Plan Questions
    Call: 888-680-7342 (toll-free) Website: peia.wv.gov
     
  • Humana: Medicare Advantage and Prescription Drug Plan Benefits (details of the benefits, how the plans differ)
    Call: 800-783-4599 (toll-free) Website: your.humana.com/wvpeia
     
  • UMR: Special Medicare Plan Medical Benefit Questions
    Call: 888-440-7342 (toll-free) Website: umr.com
     
  • Express Scripts: Special Medicare Plan Prescription Benefit Questions
    Call: 855-224-6247 (toll-free) Website: express-scripts.com
     
  • MetLife: Answers to questions about life insurance or to file a life insurance claim
    Call: 888-466-8640 (toll-free) Website: metlife.com/WV-PEIA
     
  • Mountaineer Flexible Benefits: Dental and vision insurance, hearing plan, group legal insurance plan
    Call: 844-559-8248 (toll-free) Website: myfbmc.com