Administration
Brent Wolfingbarger, Director
Kathy Lester, HR Generalist I
Erika Smith, Administrative Secretary
Clinical Services
Felice Joseph, Pharmacy Director
Cheryl Jackson, Wellness Program Manager
Jenny Manhart, Face-to-Face Diabetes Program Manager
Vanessa Kelly George, PEIA Provider Relations Manager
Jenny Perry, Medical Claims Reviewer II
Robin Tyler, Medical Claims Reviewer II
Communications
Michelle Bauer, Communications Manager
Amanda Downs, Public Information Specialist
Customer Solutions
Trina Sweeney - Customer Solutions Director
Jill Beaty - Benefit Coordinator Liaison
To reach one of our customer service representatives, please call 1-304-558-7850 or 1-888-680-7342, or send an e-mail to PEIA.Help@wv.gov.
If you email PEIA, please include your member ID in the message so we are able to answer your questions more efficiently.
Finance
Jason Haught, Chief Financial Officer
Sherman Biniza, PEIA Controller
Jessica Virtz, RHBT Controller
Staci Clutters, Internal Auditor
Stephanie MacLellan, Quality Assurance Specialist
Lee Stone, Accounting Assistant
Jay Yoon, Actuarial Analyst
Sam Revercomb, Procurement Officer
Austin Harvey, Accounting Tech III
Premium Accounts
Beverly Hedrick, Supervisor
Courtney Blankenship, Lead, Retirees - CPRB
Michelle Trail, State Agencies, Colleges, and Universities
Varsha Vaghela, Direct Pay Retirees and County Boards of Education
Kelly Davis, Non-State Agencies
Legal
Bill Hicks, General Counsel
Tom Miller, Privacy & Security Officer
Kasi L. Bell, Administrative Services Assistant III
Operations
Charlotte Stover, Director of Operations
Jessica Wallace, Administrative Services Manager I
Eligibility
Teresa Burdette, Supervisor
Joni Blankenship, Eligibility Lead - Life Insurance
Cathy Hearnshaw, Administrative Services Assistant I
Nicole Spears, Eligibility Lead - Retiree Accounts
Sharon Withrow, Active Employees Only: State Agencies
Brandy Early, Active Employees Only: County Boards of Education (A-L)
Christie Yarbough, Active Employees Only: County Boards of Education (M-Z)|
Jen Barger, Active Employees Only: WVU and Colleges & Universities
Shawn McKenzie, Active Employees Only: Non-State Agencies
Mail Receipt and Processing
Carlyn Barker, Insurance Assistant, Lead
Cindy Dotson, Insurance Assistant
Lee Ann Halstead, Insurance Assistant