Please review the helpful resources and information below to assist you in managing member benefits.
BC Banter
BC Banter is a virtual meeting hosted by Jill Beaty that provides benefit coordinators with an opportunity to connect with colleagues, share experiences and best practices, and pose questions to PEIA’s staff and partners. These meetings are held monthly.
BC Banter Dates and Virtual Meeting Information
Tuesday, April 21 · 1:00 – 3:00pm
Time zone: America/New_York
Google Meet joining info
Video call link
Or dial: (US) +1 347-850-7935 PIN: 365 209 905#
More phone numbers
May - Coming Soon!
BC Banter Meeting Notes
BC Insider Newsletter
BC Insider - January 2026
BC Insider - December 2025
BC Insider - November 2025
BC Insider - October 2025
BC Insider - September 2025
BC Insider - August 2025
BC Insider - July 2025
BC Insider - June 2025
BC Insider - May 2025
BC Insider - April 2025
Presentations
BC Open Enrollment and PEIA ACCESS Training Plan Year 2027 (Spring 2026)
BC Quarterly Workshop(Fall 2025)
Employee 101+ (August 2025)
BC 101+ (August 2025)
BC Quarterly Workshop (Fall 2024)
PEIA Benefit Coordinator Workshop Presentation (September 2022)
MetLife Presentation (July 2022)
PEIA ABCs (July 2019)
Benefit Coordinator Updates Regarding Life Insurance Beneficiaries
Benefit Coordinators are now unable to change a beneficiary for a member after the original enrollment. Only the member should be changing the beneficiaries on their account through either: (a) a written CIB form, or; (b) by creating an MMB account themselves (not created by a spouse or other 3rd party) and changing their beneficiaries there. The MetLife fax number is 866-545-7517. The MetLife telephone number is 888-466-8640.
Medicare Data Match Questionnaire
The below information is what Benefit Coordinators will need to fill out a Medicare Data Match Questionnaire.
For the Health Plan: GHP ID Numbers: 01022000, 01022000P, 01022001, 01022001P, 01242497 & 01242498
TIN: 550585592
RxBIN: 610014
Rx PCN: This field is left blank
Rx Group: 3602
For PEIA: GHP= Group Health Plan number: 7700000
PEIA FEIN: 55-0526580
RxBIN 004336
RxPCN ADV
RxGRP RX0240
Enrollment Guide for Non-United States Citizens
Per the PEIA legal team, here is a document on the process, procedure and requirements of enrollment for a Non-United States Citizen.
WV PEIA Enrollment Guidance Non-US Citizens
Guardianship Guidelines
Do you have questions about the Guardianships of dependents? Please review our Guidance on Guardianships:
PEIA Guidance on Guardianships
PEIA Premium Reimbursement Information
The below guidance that has been issued from the West Virginia Division of Personnel with regard to premium reimbursements related to the divorce audit currently underway at PEIA. Please note that the opinion and guidance allows for disciplinary action(s) against employees identified in the audit(s).