UMR Portal Access Change

UMR is transitioning its portal secure login process to HealthSafe ID to stay up-to-date with the latest security protocols and user experience. A cloud-based platform, HealthSafe ID enables a secure, single sign-on with multi-factor authentication, high levels of Protected Health Information (PHI) and HIPAA security, consumer alerts, and notifications. 

Beginning August 19, members will no longer be able to use their existing login credentials on the UMR website (this change DOES NOT affect PEIA’s “Manage My Benefits” login, only a member’s UMR login) and will either need to:

​1. Create a new HealthSafe ID to log in to umr.com or any other adaptive portal platforms, or

2. Use an existing HealthSafe ID to log in (possibly created for an Optum Rx or other UnitedHealth Group account)​

For more information, visit https://peia.wv.gov/Pages/UMR.aspx. ​

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