Important Notice: Intermittent Network Outage Affecting Access to PEIA Services (May 12, 2025)

We are currently experiencing intermittent ​network outages that are impacting access to several key PEIA services.

At this time:

• Members may be unable to access the Manage My Benefits portal to view benefits or make Open Enrollment changes.
• Agencies and providers may encounter issues accessing payment pages.
• Phone services are also affected, and callers may experience difficulty reaching our offices.

Our technical team is actively working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience during this time.

Please continue to check our website for updates.